Silversea's cancellation penalties as mentioned below are strictly enforced. No refund or adjustment will be made in the event of interruption or cancellation of the cruise holiday after the commencement of same. Silversea reserves the right to re-invoice In the event of errors.
If you find it necessary to cancel your reservation or any component thereof, you or your travel professional are required to contact the Silversea Reservations Department by telephone as well as submit your cancellation in writing. If your cancellation request is received more than 120 days prior to your initial sailing date, a $200 non-refundable administrative fee will be charged per booking. This administrative fee may be converted to a future cruise credit valid for travel within 12 months from the date of the cancelled voyage.
Cruise cancellation requests received within 120 days of the initial sailing date will be subject to the following charges, regardless of suite resale:
120 – 91 days prior to the initial sailing date:
15% of the total cruise fare per person
90 – 46 days prior to the initial sailing date:
50% of the total cruise fare per person
45 – 31 days prior to the initial sailing date:
75% of the total cruise fare per person
30 – 0 days prior to the initial sailing date or non-appearance at the time of sailing:
100% of the total cruise fare per person
Note: Terms and Conditions for a Silversea World Cruise and its individual voyage segments may vary. Please refer to the World Cruise 2013 Terms & Conditions for further details.
Deviation Charges and Administrative Fee (collectively referred to as the "Fees")
After deposit has been applied to the booking (or final payment, if booking is made inside 90-days), any additional air cost associated with confirmed changes to travel dates, flight schedules and/or airlines will be the responsibility of the guest and relevant fees will be applied to guest's booking. In addition, for each confirmed change, guests will be charged as follows: $100 per person non-refundable administrative fee
Cancellation Fees
The following cancellation fees are in addition to the applicable cruise penalty and any Fees previously incurred:
90 – 61 days prior to the initial sailing date:
$100 per person processing fee
60 – 0 days prior to the initial sailing date:
$100 per person processing fee and 100% of the Air Package fare paid
Silversea Expeditions Charter Air Packages may only be cancelled upon complete cancellation of Silver Explorer cruise reservations and are 100% non-refundable 60 – 0 days prior to the initial sailing date.
5 – 0 days prior to initial sailing date or non-appearance at the time of transfer:
100% of the total transfer price per person
Silver Shore Simply Hotel and Grande Hotel Changes and Cancellations
90 – 61 days prior to the initial sailing date:
US$100 per person
60 – 0 days prior to the initial sailing date:
100% of the programme fare per person
Silver Shore Land Adventures Changes and Cancellations
90 – 0 days prior to the initial sailing date:
100% of the programme fare per person
Any cancellation penalties due for Land Adventures must be paid prior to sailing.
Silver Shore Excursion Cancellations
Excursions must be cancelled by the specified deadline in order to avoid cancellation penalties. Most tours may be cancelled on board by the date and time specified on the Silver Shore Booking Form, which is available in your suite upon boarding. Other tours have specific deadline dates shown in the detailed tour description. Cancellations made after the specified deadline are subject to penalties of up to 100%, which will be charged to your shipboard account. Within 7 days of sailing, tours may no longer be reserved or cancelled via My Voyage. Please see the Shore Concierge on board to book tours or make any changes.