How to Pay
For your cruise vacation, your reservation must be paid in full by the final payment date on your reservation. Reservations may not be made on the day of sailing.
Make your cruise payment to your travel agent.
Refunds and Cancellations
When canceling a Cruise or Cruisetour, certain penalties apply. See the information below for details.
|
CRUISE LENGTH |
DAYS PRIOR TO DEPARTURE DATE |
CANCELLATION |
|
1 - 5 Nights |
60+ days |
No Charges |
|
6 Nights or Longer |
75+ days |
No Charges |
|
Cruisetours*** |
75+ days |
No Charges |
|
Holiday Sailings** |
90+ days |
No Charges |
* Or deposit amount, whichever is greater.
** Holiday sailings are defined as sailings that occur over Christmas and/or New Year's day.
***Guests who convert their cruisetours to a cruise only booking within 42 days of the start date of the tour segment of the cruisetour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the cruisetour and/or its length.
For Holiday Sailings, written notification must be received at least 90 days prior to the departure date. ** 89 to 30 days for Holiday Sailings.
The table above also applies to Holiday Sailings except as noted above. Cancellation notices are effective when received by the Operator.
For guests who have booked a Cruisetour and desire to cancel their tour while retaining the cruise, refunds of the Cruisetour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy:
The cancellation charge policies above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel agency or call Celebrity Cruises for further details.
If payment was received via credit card, the refund will be made to that credit card. If payment was received from your travel agent, the refund will be provided back to that travel agent.
Seapass
All Celebrity ships operate on a cashless system. For onboard purchases, you will be provided with a Seapass Account. This account can be validated with a Visa, MasterCard, Novus, or American Express card, or you may arrange to pay this account by cash or traveler's check. All onboard services and purchases may then be signed for and charged to your Seapass Account. At the end of your cruise, you will receive a completely itemized statement reflecting your charges.
Paying for Shore Excursions
Shore excursions booked on board the ship will be charged to your Seapass Account. To book shore excursions, contact the Shore Excursion Desk as soon as possible after boarding your ship, as space is limited. Shore excursions may also be booked through the Celebrity Network in your stateroom and charged to your Seapass Account.
Currency Requirements
Only U.S. currency is accepted aboard the ships, and personal checks are not accepted. Credit cards can be used to secure cash by using the ATM located near the casino onboard.
Currency exchange services are available onboard at the Guest Relations Desk. The shops, lounges, shore excursions, and AquaSpa operate on a cashless system; therefore you must use your Seapass Account when purchasing beverages and services throughout the ship.
ATM
An ATM is available on board all Celebrity ships. You may obtain cash by using your MasterCard, VISA or American Express card, or you may use a bank card belonging to systems such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme