CORONAVIRUS (COVID-19) POLICY CHANGES
Due to the overwhelming number of inquiries regarding cancellations, refunds, credits, etc. that we are receiving, as a result of Coronavirus (COVID-19), we are doing our absolute best to address each of them in a timely manner. We value each and every one of our Bus Charter, Bus Tour and Travel Agency customers and appreciate your patience and understanding during these trying times.
Stay safe, practice social distancing and of course .... wash those hands! We look forward to hearing from everyone in the coming weeks and months when we are all hopefully able to look back and now really appreciate the freedom we sometimes take for granted.
In fairness to all, choice of seats is on a first-come, first-serve basis. Passengers may not save seats for others boarding at a different location. On Multi-Day tours, seats may be rotated in accordance with a plan announced by the Program Director. If you require 2 seats, there will be an additional charge - please call for details. In order to insure traveling with your companion(s) on the same bus, it is recommended that you board at the same departure point. If not, there is a possibility that you may be on separate buses.
In accordance with the law and in the interest of the health and comfort of our passengers, we ask that no one smoke aboard the coach. On most of our tours we offer rest stops, coffee breaks and lunch stops, which give those who do smoke an opportunity to do so. Please check exact tour schedule for rest stop information.
Absolutely NO alcoholic beverages are permitted on the bus. Yankee Trails reserves the right to search ALL coolers, backpacks, bags, containers, etc. prior to and at ANY time during one of our tours. Any person found with alcoholic beverages onboard is subject to removal from the bus/tour - NO EXCEPTIONS OR REFUNDS.
Each passenger is permitted one large piece of luggage for storage in the compartment beneath the bus. A small overnight bag is also allowed, if carried by the passenger and stored in an overhead compartment on the bus. Every effort will be made to handle your baggage and personal belongings carefully. However, Yankee Trails cannot assume liability for loss or damaged property.
TRAVELING OUT OF THE COUNTRY
All United States citizens should have in their possession PROOF OF CITIZENSHIP when leaving the country, such as a certified birth certificate or passport or naturalization papers. Those persons who are not citizens must have necessary documents when leaving and returning to the United States.
CHANGE OF DEPARTURE
In the event you must change your boarding location (chosen at the time of reservation), please notify our office as soon as possible, preferably no later than 2 weeks prior to your date of departure. Departure points CANNOT be changed on the day of departure.
Parking at all locations is at your own risk. Yankee Trails, as well as each departure location, cannot assume liability for loss or damaged personal property.
TAX AND GRATUITIES
The price for each of our motorcoach packages includes all gratuities for bellmen, doormen and dining room meals featured on the tour and all related taxes unless otherwise mentioned. Gratuities for guides, escorts, drivers, etc., are NOT included in the tour price. If you wish, such appreciation should be extended on an individual basis and NOT as a group, as you disembark the bus at the completion of the tour. The suggested gratuity throughout the industry is $2-$3 per person per day, keeping in mind the gratuity should also reflect the job being performed.
The right is expressly reserved to withdraw any tour or make any changes therein, including substitution of accommodations, changes of itinerary, or transportation, with or without notice. Yankee Trails acts only in the capacity of agent for transportation companies in all matters relating to transportation, whether by bus, airplane, steamship, railroad, boat or any other means; and agent for travel service companies and other suppliers in all matters relating to arrangements or other tour components, such as hotel and/or motel accommodations, sight-seeing and related services, entertainment and other tour features. Yankee Trails, because of its status as an agent and because it maintains no control over the personal equipment or operations of these travel service suppliers, does not assume any responsibility for and cannot be held liable for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity from whatever cause during a trip. Yankee Trails recommends accident and baggage insurance. No carrier furnishing transportation in connection with any tour shall have or incur any responsibility or liability to any tour patron except its liability as a common carrier.
All prices subject to change without notice.
If you are securing reservations for passengers other than yourself, YOU are responsible for informing them of ALL Yankee Trails policies. When traveling with passengers who've booked separately, please notify our office at the time your reservation is made. A 10% discount is offered to groups of 10 OR MORE, but must be requested at the time of reservation (some restrictions apply/subject to change)
GOOD TRAVELERS CODE
Travel necessitates being good-natured, having a sense of humor, and requires an agreeable acceptance of situations as they occur, not as we might prefer them to be. A tolerance for changes will make your experience enjoyable for you and fellow travelers.
TRIPLE AND QUAD ACCOMMODATIONS
Triple and quad (4) accommodations will have two (2) double/queen beds.
Cot policy is subject to individual hotel availability. Cots may incur an additional charge.