Charter Cancellation Policy
In order to ensure that you receive the best service, we ask that you review the information provided. If you have any changes or questions, please contact us at (518) 286 -2400. A non-refundable deposit of $200.00 per coach is due upon booking. Your final payment and final itinerary is due THREE (3) weeks prior to your date of departure.
Yankee Trails needs your cooperation if we are to continue to provide clean and presentable buses for our customers to use. The individual signing our contract will be responsible for any damage to motorcoach caused by group. Yankee Trails will not be responsible for any articles left, lost or stolen. The parties agree that weather conditions, traffic, or mechanical failure of the equipment (flat tire) provided should be taken into account when determining times of departure and arrival. Motorcoaches are not reserved until Yankee Trails receives a signed confirmation and deposit.
All payments made within two weeks of departure must be in the form of bank check, credit card or money order. Personal checks will not be accepted within that time frame. Final balance is subject to change based upon the receipt of final itinerary. Please note any changes made to an itinerary which has been finalized must be approved by an authorized Yankee Trails office representative. Additional fees may apply.
In the event of an emergency or last minute cancellation, please contact 1-844-286-2400 OR 518-424-4208.
Absolutely no alcoholic beverages or smoking is allowed on the motorcoach unless authorized by a Yankee Trails representative. Please Note: All Yankee Trails drivers and/ or Program Directors have been authorized to remove any passengers, at any time, that do not comply to the alcohol or no smoking policy. Yankee Trails is not responsible for any costs that incur as a result of dismissal.
All cancellations within 8 days of departure are non-refundable.