"... I wanted to take a moment this morning to extend my sincerest thanks to you for last night... Your willingness to offer this wonderful evening to our patients and families was so thoughtful and generous ...
Having not participated in Santa's Magical Express myself before last night, I was not sure what to expect... But from the moment I began to see families arrive and see their excitement, I knew it was going to be a great evening... Only I had no idea just how great!
I had a chance to speak with almost all of the families after each bus ride and the feedback was all amazing... They loved every moment of it!!! They were so appreciative of the chance to do it... Every single person left with a huge smile...
- Angie Silipigno, MS.Ed.,CCLS - Certified Life Specialist
Melodies Center for Childhood Cancer and Blood Disorders
Children's Hospital at Albany Medical Center
"...I started working for the state in Albany in June. I park in one of the state lots and take the shuttle to my building. I just wanted to let you know that all of the shuttle drivers I have encountered have been pleasant, polite, kind and very helpful. You have an excellent driving staff. Thank you!" - Danielle K.
"Again, as always, I would like to thank Laura in the cruise department for getting back to me within an hour of leaving her a message--I booked a 10 night cruise on the NCL Gem------Yankee Trails---is the only place I book my cruises."
- Anthony N.
"Just returned from The Mt. Airy Casino (Lobsters & Luck Tour). Beautiful casino. Terrific trip. The casino, the lobsterfest and Doug the driver .... all awesome! Hoping for an overnight at this casino soon ...."
- Lauren K.
"Receiving a new catalog from Yankee Trails gives me the same feeling I had as a child when the Christmas catalogs were delivered. Whoopy!! Glass of ice tea and a colored pen to "star" the ones I hope to travel on. What a way to spend the day!!! Whoopy again!!!!!"
- Kathy H.
"We took our first bus trip yesterday (Turning Stone Casino) on Yankee Trails. We just want to tell you what a pleasant experience it was. The bus was on time, very clean and comfortable, and "Bob" the driver was very pleasant, professional and a joy to ride with. We felt very safe with him. I am sure there will be more trips with your company in the future."
- Vivian & Frank M., Gardiner, NY
"I took advantage of your Cruise-A-Thon last February - you had the best price of any other travel agency I contacted - thanks - and yes, I'll be booking again this February."
- Anthony N., Albany, NY
"Thank you, thank you, thank you! Our trip to Boston was fabulous ... your driver's personality and interactions with the girls was great ... he went over and beyond his call of duty."
- The Salem Girl Scouts
"I just wanted to let you know what a wonderful experience my family had on your Radio City Rockettes tour ... this experience was so enjoyable. Our driver was Joe and helper was Judy. They were the greatest!! Judy even recognized my parents' 50th anniversary and had all passengers greet them as they boarded the bus. It truly made my parents feel special ... Once again Yankee Trails has given my family a wonderful experience with memories to last us until next time we take a tour!! Thanks again for your professional service and wonderful caring people!!"
- Lisa P., Albany, NY
"Definitely be sure to book a cruise [with] Yankee Trails World Travel. We have been on 4 and highly recommend the Panama Canal one."
- Jeanne S.
"Erin is the BEST cruise specialist in the Capital District! ... I have used Travel Agents before, but never have had the superior service that Erin provides. Thanks Erin for your excellence and dedication in providing outstanding attention to our cruise experience."
- Sheri F., Colonie, NY
"We just returned from a trip to Atlantic City. Mary was the escort on this trip. She has been our escort on many trips. Mary is always very professional, caring and excellent at handling whatever situation may come up. She greets each person with a friendly smile and makes each person feel special. She always provides all the needed information on Atlantic City to make the trip more enjoyable. Mary does an outstanding job and she is an asset to Yankee Trails. We also want to tell the owners of Yankee Trails and all their employees that we appreciate the wonderful trips you offer and the great service you provide. We are elderly and without your company we would not have the opportunity to travel."
- Arlene & Walter R., East Greenbush, NY
"...when we returned home the weather conditions were not the best and our driver returned us to Albany in a safe and timely manner without a hitch ... Lisa and I have been taking advantage of your service for several years and we note that the drivers and escorts are always really professional at what they do."
- Jim & Lisa M., Albany, NY
"I went on the trip to Vermont for the Covered Bridges and the Fresians of Majesty. I just want to let you know that the trip was absolutely great! First of all, Jim was a very good driver and Rita was a very good tour guide. She certainly put a lot of work into making the trip interesting and fun. The bridges were very interesting, the food was great and the horses were SPECTACULAR!! ... I just want to say thank you for always putting together trips that are wonderful. I have been on trips with Yankee Trails for years and have never been disappointed in any trip I was on. In my opinion Yankee Trails is #1."
- Carolyn K.
"I just wanted to take this moment to THANK YOU!!! Everything ran like clockwork. The drivers went above and beyond and the evening was just perfect. It was a pleasure to work with you."
- Anne Marie J., Albany Symphony Orchestra Charter to Carnegie Hall
"Our first time with Yankee Trails was last year to get us to the pier for our cruise. What a great trip.. the driver was very nice. Handled our suitcases with care."
- Beverly A., regarding our Cruise Express shuttle service
"...I had injured my leg while at Bally's and found it exceedingly difficult to walk so [the driver] brought the bus close to where I was parked [upon arrival home] and then proceeded to clean the snow from my car, put my suitcase in the car and helped me to the car. I cannot begin to tell you how much I appreciated this thoughtfulness."
- Annette R., Albany, NY
"I have gone on many overnight and day trips with Yankee Trails. The trips are well planned and worth the price paid. You get to do and see a lot in the time allowed. The hostesses are all very nice and fun to be with and so are the bus drivers. I enjoyed the trips to Boothbay Harbor and Lake Winnepesaukee both with Alice as our hostess who did a wonderful job, and also the Bobby Vinton show in Atlantic City with Judy who is always so much fun!"
- Marilyn R.